Consumers' reliance on the Web as the primary means of interaction with organizations continues to grow. As a result, enterprises are continually trying to improve the customer experience by capturing, managing and delivering content through the online channel.

Easy-to-use, business capable web forms are a critical aspect of this interaction between organizations and their customers including the ability for the organization to easily capture customer specific data (e.g. an online insurance application); to connect that data with internal business systems; and to simplify the user's experience as much as possible (e.g. pre-fill data in forms from a user profile).

In spite of this requirement, most products in this space do not offer integrated form-creation and management tools that are usable by ordinary users. Any page that requires a form must be hand-coded by IT.

• Healthcare: Patient portal, clinical documentation systems.
• Legal: New matter intake, conflicts resolution.
• Government eServices portal applications.

Click here to view sample forms.

• Spend less time on paperwork and more on patient care.
• Enhance patient safety.
• Built-in intelligence - increase speed and reduce errors in forms processing.
• Lower costs for creating/maintaining forms using an intuitive designer.

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